Privacy Policy

At 5th Pillar Family Takaful Limited, we are dedicated to safeguarding the privacy and security of your personal information. As part of our commitment to transparency and data protection, we have developed this policy to outline our practices for collecting, using, and disclosing your data across our website, mobile applications, and other online platforms. This policy ensures that your data is handled with the utmost care and respect and that your information is used. By continuing to use our services, you acknowledge that you have read, understood, and agree to the terms outlined in this policy.

We collect various types of personal information, including:

• • Name and Job Title: To provide personalized services and offers.
  • Contact Information: Such as email addresses and phone numbers for communication purposes.
  • Demographic and Geographic Information: To tailor our products and enhance our services to meet your needs.
  • Other Information: Relevant to customer surveys, promotions, or offers to provide you with a better service.

• • Internal Record Keeping: To maintain accurate and detailed records of our clients for better service management.
  • Service Improvement: The information collected will be utilized to improve our offerings.
  • Communication: To send promotional emails and updates and contact you for market research purposes.
  • Customization: We will adapt our website and services to your interests.

The data we collect serves to:

• • Register and manage your account.
  • Process transactions and manage policy details.
  • Provide customer support and respond to inquiries.
  • Conduct market research to improve and customize our products.

• • Service Providers: Your information may be shared with third parties who provide services on our behalf.
  • Legal Obligations: We may disclose your data where required by law or to protect our rights.
  • Business Transfers: Personal data may be part of the transferred assets in the event of a merger or acquisition.

We employ robust security measures to protect your data from unauthorized access, alteration, or destruction.

• • Access and Control: You have the right to access, correct, or delete your personal information maintained by us.
  • Opt-Out: You can opt out of receiving promotional materials or using your data for marketing purposes.

We retain personal information as long as necessary to fulfill the purposes outlined herein, comply with our legal obligations, resolve disputes, and enforce our agreements.

We may update this privacy policy periodically. If there are significant changes, we will notify you through our website or direct communication.

If you have questions about this privacy policy or our privacy practices, please contact us via:

Email: info@5thpillartakaful.com

Phone: +92111786573

Please note that our website may feature links to external websites not under our control or operation. We want to emphasize that we do not oversee the privacy practices of these third-party sites.

This policy has been meticulously crafted to align with 5th Pillar Family Takaful Limited’s unique standards and requirements and ensure adherence to local regulations and international best practices. We kindly request that all specific details, including contact information and any pertinent legal obligations, be thoroughly reviewed and updated before this policy is finalized and published.